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nettie hartsock

Britton,

I think the best statement you made in this piece is "Of course, one of the best ways to elevate ourselves is by elevating others."

I've found in my own career that truly the most engaging part whether I'm on the journalist side or the PR side is to really be encouraging to the folks I have the great pleasure to work with, interview or meet.

It sounds hokey, but it's operating from a level of abundance, not scarcity. The more I elevate others, the more likely I will be elevated, because I know there's more than enough out there for everyone to succeed. It's also about being authentic in your interactions and THOUGHTFUL! All of us at the end of the day, really just want to be blessed with work that facilitates us being more energetic and thoughtful people.

It's also about picking a specialization and totally focusing on that. Being an apprentice to that focus all your life, always learning more, writing more and pushing the envelope more!

People tend to think folks just make it overnight but it takes years of work. Years of hanging in there making your way.

Britton Manasco

Thank you for a very *thoughtful* post. I think you are addressing an underappreciated aspect of success or leadership in general. You win by thinking in terms of abundance -- building other people up. Not puffery or mere flattery. I'm thinking about honest acknowledgement of their accomplishments.

If you want to be a thought leader, then acknowledge other thought leaders. Acknowledge your customers. Acknowledge your colleagues. Don't pretend you did it all by yourself. But it's not just acknowledgement; it's appreciation too.

What do you think the first question Alabama coach Bear Bryant would ask his newly recruited players when they got to football camp? These guys had hit the big time -- they had reached the top of the world in terms of college football. Bryant asked if they had called their parents yet to thank them? As he well knew (and wanted his players to understand), no one gets to that exalted position all by themselves.

nettie hartsock

Great response Britton! I think you're absolutely right.

Jeffery Lynch

My first realization that thought leadership would be the ultimate source of competitive advantage in professional services came from reading "Developing Knowledge-Based Client Relationships", now in its second edition, by Ross Dawson. This book is a gem!

Britton Manasco

Thanks Jeffery. It's been a few years since I spoke with Ross. You reminded me that I need to catch up with him. He is a true thought leader! Like him, I believe that a central aspect of thought leadership is to know your clients (and prospects). This takes research -- disciplined case research. Too many companies forget this factor. They end up recycling the same stale air.

My advice: Listen to your clients. Learn their vernacular. But distinguish your lighthouse clients from your laggard clients. The former are the voice of the future.

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